RETURNS + EXCHANGE POLICIES

We accept returns of all full price, unworn, unwashed merchandise within 14 days of receipt of your order
Proper try-on with underwear is required
All items that are returned for exchange or refund must be unworn and have their original labels and packaging
The buyer is responsible for any return shipping costs
Exchanges are accepted depending on availability.  If the item you wish to exchange is on sale and out of stock, we will issue you a Store Credit

Please email info@nu-swim.com with your Order # and Return Tracking # when available

Your return will be processed as soon as possible, but allow up to 7 days for your refund to be processed
Please note that your financial institution may take longer to reflect the transaction

We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements

All sales of full price merchandise, are final after 14 days of purchase


SALE ITEMS

US Customers:  Sale items are eligible for Exchange or Store Credit only

International Customers:  Sale items you wish to return are eligible for Store Credit only


FORMS

Each order will include a Return/Exchange Form.  
If you misplace your Return/Exchange Form, please click the link below, print and send back with your item:

Return/Exchange Form (USA Only)
International Return Form